Security Payroll Services | Premier Payroll Solutions
Compare GTM Payroll Services
vs Premier Payroll
Searching for the best payroll provider for your business? This detailed comparison between GTM Payroll Services and Premier Payroll breaks down everything you need to know about payroll pricing, payroll service quality, and payroll support. Both companies offer payroll and HR solutions, but the differences in cost, customer service, and industry expertise set them apart.
Reviews Breakdown
Premier Payroll Solutions (NY)
GTM Payroll
5.0/5
4.8/5
A+ Rating
A+ Rating
4.8/5
0
2.5/5
Overall Review
4.8/5
3.8/5
About
Tax Hardship Center
Washington Tax Services
About Us - Years in Business
10
34
Service Areas
Claims nationwide coverage
National provider
Services
Tax Hardship Center
StopIRSDebt.com
Industry focus / strengths
Serves even single-employee firms
Household (nanny) payroll & taxes; also business payroll/HCM, HR consulting, benefits
Support
24/7 Live Support
5/5
Household: Mon–Fri 8:30am–8:00pm ET;
Business: Mon–Fri 8:30am–5:00pm ET
2.5/5
Pricing structure
Flexible Pricing based on needs
Household: published pricing from $70/mo (plans listed);
Business: quote-based
Time To Switch
Less than 24 Hours
NA
Compare Pros and Cons: Premier Payroll vs GTM Payroll Services
Pros
Premier Payroll Solutions
- Personalized, hands-on service. Clients report “prompt, friendly, informative” support and that “they always pick up… upfront, honest team.”
- Fast, accurate, and professional
- Recognized for excellent communication. Testimonials praise “accurate, timely communication” and willingness to “go the extra mile.”
- Rapid onboarding and responsive support, clients highlight smooth setup and fast turnaround (e.g., payroll by Tuesday or even same day).
GTM Payroll Services
- Longstanding history (30+ years in business)
- Offers both business and household payroll services
- Accredited by the BBB with an A+ rating
- Familiar name in the Northeast U.S.
Cons
Premier Payroll Solutions
- Smaller regional presence (Long Island-based), less brand recognition outside Northeast.
- Limited public pricing. Transparent quotes not readily available online.
- Requires a $295 upfront investigation fee
GTM Payroll Services
- Limited live support hours (Mon–Fri business hours only, no 24/7)
- Focus on household payroll (nannies, household employees) means less specialization in industries like security or trucking
- Pricing is tiered and quote-based, not fully transparent
- Transition/setup times depend on data readiness, not guaranteed
- More generalized service model, less tailored to niche industries
Premier Payroll Pros and Cons Summary
Premier Payroll Solutions is a New York–based payroll provider specializing in payroll services for security companies, trucking businesses, and property management firms. Known for its transparent pricing, zero-downtime payroll migration, and 24/7 live customer support, Premier Payroll delivers accurate payroll processing for businesses of all sizes—including single-employee firms. Clients value the company’s personalized service and strong industry focus, which make it a trusted payroll partner across the U.S.
However, Premier Payroll has a smaller national footprint compared to large enterprise payroll companies and is not designed for Fortune 500–scale corporations. For small and mid-sized businesses that need industry-specific payroll expertise and responsive support, Premier Payroll stands out as a leading choice.
GTM Payroll Services Pros and Cons Summary
GTM Payroll Services, founded in 1991, is a longstanding payroll provider offering both business payroll services and household payroll solutions such as nanny and household employee payroll. The company has an A+ BBB rating, provides HR, benefits, and compliance add-ons, and is recognized as a reliable provider in the Northeast U.S. Its broad service portfolio makes it appealing to general businesses and households alike.
However, GTM’s limited live support hours (no 24/7 access), tiered and quote-based pricing, and heavier focus on household payroll mean it may not be the best fit for industries like security, trucking, or property management that demand round-the-clock accuracy and specialized expertise. Setup and transition times also depend on data readiness, making migration less seamless compared to providers with dedicated transition teams.
Should I Pick GTM Payroll Services As My Payroll Provider? Which Is Better Between Premier Payroll and GTM Payroll Services
Pricing
Premier Payroll offers a more transparent and budget-friendly approach compared to GTM Payroll Services. With flexible, flat-fee payroll pricing and no hidden add-ons, Premier Payroll makes it simple for small and mid-sized businesses to know exactly what they will pay each month. GTM Payroll Services, on the other hand, uses a tiered, quote-based pricing model, with published rates for household payroll but custom quotes for business payroll. This can make costs harder to predict, especially when adding HR, compliance, or benefits support.
While both providers require a consultation to finalize costs, Premier Payroll’s clearer structure and cost certainty make it the better choice for businesses that want straightforward payroll services without surprise charges. GTM Payroll Services is often best suited for households and families seeking nanny or household employee payroll, rather than specialized industries.
Service & Implementation
When it comes to implementation, Premier Payroll has the advantage with fast onboarding and zero-downtime payroll migration. Clients highlight that payroll can be processed as quickly as the same day, with industry-specific accuracy for sectors like security, trucking, and property management. GTM Payroll Services provides reliable payroll and HR solutions, but setup times can vary based on data readiness, and their model is designed for broad coverage rather than specialized industries.
Both companies operate nationally, but their focus is different. Premier Payroll emphasizes personalized, industry-specific payroll support and works seamlessly with small firms and growing businesses. GTM Payroll Services provides strong household payroll capabilities, but its generalized business services may not meet the needs of companies in high-demand industries that require dedicated support.
Overall Interaction and Experience
The customer experience between the two providers is also distinct. Premier Payroll is known for 24/7 live support, direct communication, and the ability to speak with a real person right away without ticket delays. Clients consistently praise their personalized service and responsiveness. GTM Payroll Services maintains strong reviews for its reliability, but support is only available during business hours. This can be limiting for companies that operate nights, weekends, or across multiple time zones.
If your business values round-the-clock availability and one-on-one service, Premier Payroll stands out as the stronger partner. GTM Payroll Services offers solid service, but its support structure and broader focus can feel less responsive compared to Premier’s high-touch model.
Conclusion
Choosing between GTM Payroll Services and Premier Payroll depends on what type of payroll support you need.
If you’re a business in industries like security, trucking, hospitality, or property management that demands transparent pricing, faster onboarding, and dedicated 24/7 support, Premier Payroll is the better choice.
If you’re a household employer looking for nanny or domestic payroll, GTM Payroll Services is a strong option, though less tailored to specialized business needs.
Overall, Premier Payroll is the better fit for most small and mid-sized businesses that want payroll services done quickly, accurately, and affordably without the hassle, while GTM Payroll Services remains more attractive for families and households rather than business owners.
GTM Payroll Services
The Average Cost of Paychex Payroll Services
GTM Payroll Services operates on a tiered, quote-based payroll pricing model that varies depending on whether you need household payroll services (such as nanny payroll) or business payroll services. For household employers, GTM publishes plans starting at around $70 per month, while business payroll pricing is quote-based and requires scheduling a consultation. Unlike Premier Payroll, which offers flat-fee payroll pricing with no hidden costs, GTM’s model often makes it difficult for small and mid-sized businesses to predict their monthly payroll expenses.
Businesses frequently report that add-on charges for HR support, compliance tools, and benefits administration can increase the true cost of GTM Payroll Services over time. This lack of transparent payroll pricing is a common frustration for owners who want accurate budgets. While GTM positions itself as a comprehensive payroll and HR provider, the pricing structure can make it more expensive than regional payroll companies like Premier Payroll, especially for small firms in industries such as security, trucking, property management, and hospitality.
GTM Payroll Services Reviews
GTM Payroll Services reviews are mixed across different platforms. On Trustpilot, GTM is listed but has no reviews, giving it a score of 0.0/5, which is a red flag for many businesses searching for credible customer feedback. On Yelp, GTM Payroll Services holds an average rating of 2.5/5, with customer complaints about billing confusion and difficulty reaching support outside standard office hours. On the Better Business Bureau (BBB), GTM maintains an A+ rating and has been accredited since 2016, which demonstrates a willingness to resolve customer issues, but actual client experiences vary.
The most common praise for GTM Payroll Services comes from household employers who need specialized nanny and domestic payroll solutions. However, small businesses in industries like trucking, property management, and security often find GTM’s services too generic, with limited 24/7 support and slower migration processes compared to Premier Payroll.
By comparison, Premier Payroll reviews consistently highlight transparent pricing, personalized service, and round-the-clock customer support. Clients switching from GTM to Premier Payroll frequently note faster response times, smoother onboarding, and stronger industry knowledge, making Premier a better payroll provider for businesses that need accuracy and responsiveness.
Reviews Breakdown
Reviews Breakdown
4.8
A+ Accredited since 2010
0
2.5/5
Overall Review
3.8/5
GTM Payroll Services Better Business Bureau
GTM Payroll Services maintains an A+ rating with the Better Business Bureau (BBB) and has been accredited since 2016. This reflects a history of resolving complaints and operating as a legitimate payroll provider. However, many small business owners point out that while the BBB rating looks strong, day-to-day payroll service quality depends heavily on support availability, which is limited to business hours only. Unlike Premier Payroll, GTM Payroll Services does not advertise 24/7 payroll support, zero-downtime transitions, or flat-fee guarantees, leaving businesses with less assurance when problems arise.
GTM Payroll Services Alternatives
If you are searching for GTM Payroll Services alternatives, Premier Payroll is a strong competitor that offers clearer pricing and more responsive support. Unlike GTM, Premier Payroll provides flat-fee, all-inclusive payroll services designed for industries that demand accuracy: such as security payroll services, trucking payroll services, property management payroll services, and hospitality payroll services. Premier Payroll also delivers 24/7 live support and same-day payroll processing, making it a better fit for businesses that cannot afford payroll mistakes or downtime.
While GTM Payroll Services is a solid option for household payroll and nanny payroll, Premier Payroll is the better payroll provider for small and mid-sized businesses seeking transparent pricing, faster onboarding, and personalized support without hidden costs or delays.
FAQs
Premier Payroll specializes in payroll services for security, trucking, and property management companies, offering transparent pricing and 24/7 live support. GTM Payroll Services provides both household payroll (nanny payroll) and business payroll, but pricing is tiered and less transparent
GTM Payroll Services can handle small business payroll, but many reviews show it is better suited for household employers. For small businesses in high-demand industries, Premier Payroll offers faster onboarding and clearer pricing.
Yes. Premier Payroll uses a flat-fee payroll pricing model with no hidden costs. GTM Payroll Services has tiered, quote-based pricing, which can lead to higher costs once add-ons like HR and compliance are included.
No. GTM Payroll Services offers support only during weekday business hours. In contrast, Premier Payroll provides 24/7 live support, making it a stronger option for businesses that operate nights and weekends.
Premier Payroll focuses on security payroll services, trucking payroll services, property management payroll services, and hospitality payroll services. GTM Payroll Services is more generalized and focuses heavily on household payroll.
Household payroll plans start around $70 per month, while business payroll pricing is custom-quoted. Premier Payroll offers affordable flat-fee payroll services with transparent pricing from the start.
Premier Payroll reviews highlight faster support, clearer pricing, and strong industry knowledge. GTM Payroll Services has an A+ BBB rating but lower Yelp reviews (~2.5/5) and no Trustpilot reviews.
Yes. Premier Payroll offers a zero-downtime payroll transition, ensuring employees are paid on time during the switch. GTM Payroll migration depends on data readiness and can take longer.
Premier Payroll is the better payroll provider for trucking companies because it specializes in fleet payroll management, driver pay schedules, and compliance support. GTM Payroll Services does not focus on this industry.
Premier Payroll is the best payroll provider for property management companies, offering accurate payroll processing for maintenance staff, contractors, and leasing agents. GTM Payroll Services is more focused on household payroll.
Yes. GTM Payroll Services is known for its nanny payroll services and household payroll solutions. Premier Payroll, however, does not market itself as a household payroll provider, focusing instead on business payroll.
Yes. Premier Payroll offers flat-fee, all-inclusive payroll pricing, while GTM Payroll Services uses a tiered, quote-based model with possible add-on costs.
Yes. Premier Payroll works with businesses across the U.S., offering nationwide payroll services with an emphasis on industry-specific solutions. GTM Payroll Services also serves nationally, but with a heavier household payroll focus.
Households needing nanny or domestic payroll services may find GTM Payroll Services a better fit. Businesses in security, trucking, or property management will benefit more from Premier Payroll’s specialized expertise.
Premier Payroll is the better payroll provider for 24/7 businesses, since it offers live support around the clock. GTM Payroll Services limits support to weekday business hours only.