Security Payroll Services | Premier Payroll Solutions
Better Alternatives to EBC HCM - Premier Payroll
Searching for EBC HCM payroll reviews or alternatives? Many businesses find EBC HCM’s pricing unclear, packed with add-on costs, and better suited for large enterprises. Premier Payroll offers flat-fee, all-inclusive payroll with 24/7 live support tailored for industries like trucking, security, restaurants, and property management. If you’re comparing payroll providers, this guide shows why Premier Payroll is more effective and more affordable alternative to EBC HCM.
Reviews Breakdown
Premier Payroll Solutions (NY)
EBC HCM
5.0/5
4.6/5 (26)
A+ Rating
4.8/5
NA
NA
Overall Review
4.8/5
3.5/5
About
Tax Hardship Center
Washington Tax Services
About Us - Years in Business
10
41
Service Areas
Claims nationwide coverage
New York State and beyond
Services
Tax Hardship Center
StopIRSDebt.com
Industry focus / strengths
Serves even single-employee firms
Serves most Industries
Support
24/7 Live Support
5/5
No explicit 24/7 live support
Pricing structure
Flexible Pricing based on needs
Quote-based
Time To Switch
Less than 24 Hours
NA
Compare Pros and Cons:
Premier Payroll vs EBC HCM
Pros
Premier Payroll Solutions
- Personalized, hands-on service. Clients report “prompt, friendly, informative” support and that “they always pick up… upfront, honest team.”
- Fast, accurate, and professional
- Recognized for excellent communication. Testimonials praise “accurate, timely communication” and willingness to “go the extra mile.”
- Rapid onboarding and responsive support, clients highlight smooth setup and fast turnaround (e.g., payroll by Tuesday or even same day).
Complete Payroll
- Established since 1964 with a large client base
- Broad HCM platform with payroll, HR, benefits, and compliance tools
- Serves multiple industries including healthcare, education, and manufacturing
- Offers both on-site and cloud-based solutions
Cons
Premier Payroll Solutions
- Smaller regional presence (Long Island-based), less brand recognition outside Northeast.
- Limited public pricing. Transparent quotes not readily available online.
- Requires a $295 upfront investigation fee
Complete Payroll
- Quote-based pricing structure with add-on fees that can surprise small businesses
- Service and support geared more toward mid-to-large enterprises than small businesses
- No published 24/7 live support guarantee
- Implementation can be complex and time-consuming
- Pricing transparency is lacking compared to flat-fee competitors
Premier Payroll Pros and Cons Summary
Premier Payroll Solutions is a New York–based payroll provider specializing in payroll services for security companies, trucking businesses, and property management firms. Known for its transparent pricing, zero-downtime payroll migration, and 24/7 live customer support, Premier Payroll delivers accurate payroll processing for businesses of all sizes—including single-employee firms. Clients value the company’s personalized service and strong industry focus, which make it a trusted payroll partner across the U.S.
However, Premier Payroll has a smaller national footprint compared to large enterprise payroll companies and is not designed for Fortune 500–scale corporations. For small and mid-sized businesses that need industry-specific payroll expertise and responsive support, Premier Payroll stands out as a leading choice.
EBC HCM Pros and Cons Summary
EBC HCM is a long-established payroll and human capital management provider, operating since 1964 with a broad HCM platform that includes payroll, HR, benefits administration, and compliance tools. It serves a wide range of industries including healthcare, education, manufacturing, and municipalities. Businesses that need an enterprise-level solution may benefit from EBC HCM’s comprehensive services and large client base. However, its quote-based pricing structure, potential hidden fees, and focus on mid-to-large organizations can make it less appealing to small businesses. In addition, the lack of transparent pricing and 24/7 live support guarantees may leave some clients seeking simpler, more responsive alternatives like Premier Payroll.
Should I Pick EBC HCM As My Payroll Provider?
Which Is Better Between Premier Payroll
and EBC HCM
Pricing
Premier Payroll provides transparent, flat-fee pricing that small and mid-sized businesses can trust. There are no hidden add-ons, so companies know exactly what they’ll pay each month. EBC HCM, by contrast, uses a quote-based pricing model where the true cost depends on the package and services selected. Many small businesses report that add-ons for HR, compliance, and benefits can quickly increase the bill, making EBC HCM less budget-friendly for smaller firms.
While both providers require a consultation to confirm exact pricing, Premier Payroll’s simple, value-driven structure makes it the clearer and more affordable option. EBC HCM is better suited to larger organizations that can absorb higher costs for enterprise-level HCM features.
Service & Implementation
Premier Payroll is known for fast implementation and hands-on support, with some clients reporting payroll setup in under 24 hours. Their team focuses on accuracy, responsiveness, and industry-specific expertise in areas like trucking, security, restaurants, and property management. EBC HCM, while experienced, often has a longer and more complex setup process, especially when integrating multiple HR modules across its broader HCM platform.
Both providers serve a wide client base, but Premier Payroll takes a personalized, small-business-first approach, whereas EBC HCM’s solutions are geared more toward mid-sized to large enterprises.
Overall Interaction and Experience
Premier Payroll is consistently praised for its personalized customer service, with clients noting direct communication, real people on the line, and fast issue resolution. EBC HCM provides robust support, but without a guaranteed 24/7 live service, and clients may experience slower responses and more layers of communication due to the size and structure of the organization.
If you value responsiveness and one-on-one service, Premier Payroll stands out. EBC HCM can provide a broader HCM system but may lack the personal touch that smaller businesses depend on.
Conclusion
Choosing between EBC HCM and Premier Payroll depends on what your business needs.
If you want transparent payroll pricing, faster onboarding, and responsive, personalized support, Premier Payroll is the better choice. Their focus on small and mid-sized businesses makes them ideal for companies that want payroll done quickly, affordably, and without hassle.
If you need an enterprise-level HCM platform with bundled HR, compliance, and benefits tools—and can manage higher costs—EBC HCM may be the stronger fit.
For most small and mid-sized businesses, however, Premier Payroll is the smarter alternative to EBC HCM, offering simplicity, affordability, and service that puts your business first.
EBC HCM
The Average Cost of EBC HCM Payroll Services
GTM Payroll Services operates on a tiered, quote-based payroll pricing model that varies depending on whether you need household payroll services (such as nanny payroll) or business payroll services. For household employers, GTM publishes plans starting at around $70 per month, while business payroll pricing is quote-based and requires scheduling a consultation. Unlike Premier Payroll, which offers flat-fee payroll pricing with no hidden costs, GTM’s model often makes it difficult for small and mid-sized businesses to predict their monthly payroll expenses.
Businesses frequently report that add-on charges for HR support, compliance tools, and benefits administration can increase the true cost of GTM Payroll Services over time. This lack of transparent payroll pricing is a common frustration for owners who want accurate budgets. While GTM positions itself as a comprehensive payroll and HR provider, the pricing structure can make it more expensive than regional payroll companies like Premier Payroll, especially for small firms in industries such as security, trucking, property management, and hospitality.
EBC HCM Reviews
Complete Payroll reviews are generally mixed, with some customers praising the company’
EBC HCM reviews show a mix of positive and negative feedback. On Google Reviews, EBC HCM holds an average rating of 4.6/5, with some clients praising its broad HR and compliance tools. However, critical reviews cite issues like slow response times, complicated onboarding, and higher-than-expected fees. Unlike Premier Payroll, which consistently receives strong reviews for its personalized support, clear communication, and budget-friendly pricing, EBC HCM can feel more corporate and less responsive to the needs of smaller companies.
Overall, many small businesses feel that EBC HCM is better suited for larger organizations with more complex HR requirements, while Premier Payroll is praised as the best EBC HCM alternative for small and mid-sized companies that want payroll done simply, quickly, and affordably.
s 40+ years of payroll experience and broad service offerings, while others mention issues related to customer service responsiveness, slower onboarding times, and communication delays. The company serves clients across 49 states, giving it a broad footprint, but this larger scale can sometimes come at the expense of individualized support.
On platforms like the Better Business Bureau (BBB), Complete Payroll maintains an A+ rating, though it is not formally accredited. While this rating signals a legitimate and established provider, online reviews highlight a gap between Complete Payroll’s advertised payroll services and the day-to-day customer experience.
By contrast, Premier Payroll reviews consistently highlight personalized service, faster response times, and transparent pricing, making Premier Payroll one of the most recommended Complete Payroll alternatives for small and mid-sized businesses.
Reviews Breakdown
Reviews Breakdown
4.5
Not publicly rated
Not listed
Not listed
Overall Review
3.5/5
EBC HCM Better Business Bureau
As of now, EBC HCM does not display a public BBB accreditation or rating, which can make it harder for prospective clients to evaluate its complaint history and overall transparency. In contrast, Premier Payroll maintains an A+ rating with the Better Business Bureau, reflecting its long-standing commitment to resolving customer concerns and operating with integrity. This difference highlights Premier Payroll’s advantage in trustworthiness and transparency compared to EBC HCM.
EBC HCM Payroll Alternatives
If you are searching for EBC HCM alternatives that are more affordable, transparent, and small-business-friendly, Premier Payroll is a leading choice. Unlike EBC HCM’s quote-based pricing model, Premier Payroll provides flat-fee, all-inclusive payroll services, with no hidden costs. Businesses benefit from faster onboarding, 24/7 live customer support, and personalized service tailored to industries like trucking, security, restaurants, hospitality, and property management.
While EBC HCM may work best for larger enterprises needing a complex HCM platform, Premier Payroll is the better payroll provider for small and mid-sized businesses. Companies that want predictable costs, hands-on support, and faster payroll processing consistently choose Premier Payroll over EBC HCM.
FAQs
EBC HCM uses a quote-based pricing model, and costs can increase with add-ons for HR, compliance, and benefits. Premier Payroll offers flat-fee pricing with no hidden costs.
EBC HCM is designed more for mid-sized to large organizations, while Premier Payroll specializes in affordable payroll solutions for small and mid-sized businesses.
EBC HCM supports industries like healthcare, education, and manufacturing. Premier Payroll focuses on trucking, security, hospitality, restaurants, and property management.
EBC HCM reviews average around 4.6/5 on Google, while Premier Payroll holds 4.8/5 on Trustpilot, with higher praise for personalized support and transparent pricing.
Many businesses report that EBC HCM has unexpected add-on costs, whereas Premier Payroll is known for clear, flat-fee payroll pricing.
Yes, Premier Payroll is considered one of the best alternatives to EBC HCM, especially for small businesses seeking faster onboarding and responsive customer support.
EBC HCM requires a consultation and often bundles services, while Premier Payroll provides upfront flat-fee pricing that’s predictable and budget-friendly.
EBC HCM does not advertise 24/7 live support. Premier Payroll, on the other hand, offers round-the-clock assistance with real people.
Premier Payroll is the better option for trucking and transportation businesses, offering industry-specific expertise and fast payroll turnaround.
Premier Payroll can set up payroll in under 24 hours, while EBC HCM’s onboarding is often longer and more complex.
EBC HCM competes with larger providers like ADP and Paychex, but its lack of transparent pricing is a drawback. Premier Payroll is often chosen as a more straightforward alternative.
EBC HCM is typically geared toward larger businesses, while Premier Payroll serves even single-employee firms.
EBC HCM does not have a visible BBB rating, whereas Premier Payroll maintains an A+ BBB accreditation.
Premier Payroll offers transparent pricing, 24/7 live support, and faster setup, making it the better choice for small business payroll services.
Yes, Premier Payroll is the most affordable alternative to EBC HCM, with flat-fee pricing and no surprise charges.