PREMIER PAYROLL SOLUTIONS LLC
TERMS AND CONDITIONS
Effective Date: As set forth in the applicable Proposal
By executing or accepting a Proposal that incorporates these Terms and Conditions by reference, the Employer agrees to be bound by the following terms and conditions governing the Employer’s use of the Service (as defined below) provided by Premier Payroll Solutions LLC (“Premier”).
1. Provision of Service
1.1 Access Right
Subject to the terms and conditions of these Terms and Conditions and the applicable Proposal, Premier hereby grants Employer a non-exclusive, non-transferable, non-sublicensable, revocable right to access Premier’s hosted payroll, tax filing, and related HR services and software (the “Service”) solely for Employer’s internal business purposes. No software shall be delivered to Employer under these Terms and Conditions.
1.2 Use Restrictions
Employer shall not, and shall not permit any third party to:
- Modify, adapt, or create derivative works of the Service
- Sublicense, lease, rent, or distribute the Service
- Reverse engineer, decompile, disassemble, or otherwise derive source code
- Bypass or attempt to bypass any security measures
- Use the Service for competitive purposes
- Remove, alter, or obscure proprietary notices
- Attempt unauthorized access to systems or networks
- Copy the Service except as expressly permitted
Premier may monitor Employer’s use of the Service to ensure compliance with these Terms and Conditions.
2. Use of the Service
2.1 Setup Responsibilities
Employer shall be responsible for all setup and configuration of the Service, including provisioning access for authorized users and maintaining all required hardware, software, telecommunications equipment, and internet connectivity.
2.2 Fringe Benefits
Premier takes no responsibility for the administration or funding of fringe benefits payments. Premier will process payroll with respect to fringe benefits when requested by Employer and permitted by applicable law.
2.3 Consulting Services
Premier may provide consulting services as set forth in the applicable Proposal. Premier is not acting as an employer and is not providing legal advice. Employer should retain qualified legal counsel for legal matters.
2.4 Third Party Providers and Other Sources of Revenue
Premier may subcontract portions of the Service and may receive commissions, referral fees, or other compensation associated with third-party services.
2.5 Employer Account
Employer is solely responsible for protecting account credentials, passwords, and access keys. Employer shall notify Premier within twenty-four (24) hours of any suspected or actual security breach.
3. Intellectual Property
3.1 Ownership
The Service is protected by intellectual property laws including copyright, trademark, patent, and trade secret laws. All rights, title, and interest in and to the Service remain the exclusive property of Premier.
3.2 Continuous Development
Premier may modify or enhance the Service from time to time. Additional functionality may require additional fees.
3.3 Feedback
Employer grants Premier a worldwide, non-exclusive, irrevocable, perpetual, royalty-free license to use Feedback for any purpose.
3.4 Aggregated Data
Premier may collect de-identified and aggregated data derived from Employer Content for legitimate business purposes.
4. Fees; Invoicing; Payment Terms
4.1 Fees
Employer shall pay the Service Fees as set forth in the applicable Proposal. Premier may revise its fees upon prior written notice.
4.2 Billing, Invoicing, and Payment Terms
Fees shall be charged per billing period and are due upon receipt. Employer authorizes Premier to auto-charge Employer’s account via eCheck.
4.3 Taxes
All fees are exclusive of applicable taxes. Employer is responsible for all taxes other than taxes based on Premier’s net income.
4.4 Retroactive Fees or Charges
Government or third-party fee increases may be passed through to Employer.
4.5 Bankruptcy
Employer shall immediately notify Premier of bankruptcy or insolvency proceedings.
5. Employer Responsibilities
5.1 Payroll Data
Employer shall timely provide accurate payroll data and review processed payrolls for accuracy.
5.2 Access and Resources
Employer shall provide timely access to all systems, personnel, and records necessary for Premier to perform the Service.
5.3 Employer Data
Employer is solely responsible for the legality, integrity, and accuracy of Employer Data.
5.4 Information; Review of Reports
Employer shall promptly review reports and notify Premier of any discrepancies.
5.5 Legal Compliance
Employer remains solely responsible for compliance with all applicable laws and regulations.
5.6 Change in Circumstances
Employer shall notify Premier regarding employee status changes, locations, classifications, or new business operations.
5.7 Training
Employer retains sole responsibility for employee training.
5.8 Record Keeping
Employer shall maintain accurate and complete records.
5.9 Non-Payroll Taxes
Employer is responsible for all non-payroll taxes.
5.10 Employee Licensing
Employer shall verify employee licensing requirements and compliance.
5.11 Background Testing
Employer is responsible for conducting employee background checks.
5.12 Immigration
Employer retains sole responsibility for I-9 compliance and employment eligibility verification.
5.13 Employee Termination Notice
Employer shall provide timely notice regarding final wage payments and employee terminations.
5.14 Impound Services; Funding
Employer shall ensure sufficient funds are available by applicable funding deadlines.
5.15 Payroll Funding and Processing
Employer authorizes Premier to debit Employer’s designated account for payroll-related amounts.
5.16 Payroll Calendar
Premier shall provide a payroll calendar containing processing deadlines.
5.17 Outstanding Amounts
Employer authorizes Premier to debit amounts owed including taxes, penalties, and unpaid fees.
5.18 Authorizations; Reversals for Non-Sufficient Funds
Employer shall maintain ACH authorizations and reimburse returned funds.
5.19 Pre-Note Waiver Advisory
Employer acknowledges risks associated with bypassing the pre-note process.
5.20 Prior Payroll History
Premier shall not process payroll until prior payroll history has been reconciled.
6. NACHA Operating Rules; Additional ACH Terms
6.1 NACHA Compliance
Both parties shall comply with NACHA Operating Rules.
6.2 ACH Authorization
Employer authorizes Premier to originate ACH entries on Employer’s behalf.
6.3 Reporting Agent Authorization
Employer may authorize Premier to act as reporting agent for IRS filings.
6.4 Provisional Credits; Settlement
ACH credits remain provisional until final settlement.
6.5 Funding Warranties and Controls
Employer warrants that sufficient funds will be available for ACH debits.
6.6 Returns; Reversals; Late Funding
Premier may reverse credits or require wire funding for returned debits.
6.7 Entry Changes and Cancellations
Employer has no right to cancel ACH entries after receipt by Premier.
6.8 Indemnity for ACH Activities
Employer shall indemnify Premier for ACH-related claims.
6.9 Apparent Authority
Premier may rely upon apparent authority of Employer representatives.
6.10 Security Procedures; Commercial Reasonableness
Premier utilizes commercially reasonable security procedures.
6.11 Priority of ACH Terms
NACHA Rules shall control for ACH-related conflicts.
7. Representations; Warranties; Disclaimer
7.1 Mutual Representations and Warranties
Each party represents it has authority to enter these Terms.
7.2 Employer Representations and Warranties
Employer represents compliance with applicable privacy and data laws.
7.3 Limited Warranty
Premier warrants the Service will substantially conform to the Terms and Conditions.
7.4 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
8. Term; Termination
8.1 Term
The Initial Term shall be twelve (12) months following implementation.
8.2 Termination by Premier
Premier may terminate for breach, nonpayment, insolvency, or legal proceedings.
8.3 Termination by Employer
Employer may terminate for uncured material breach by Premier.
8.4 Suspension or Modification of Services
Premier may suspend services for insufficient funds or fraud concerns.
8.5 Effect of Termination
Premier shall have no obligation for future payroll processing after termination.
8.6 Early Termination Fee
Employer may owe early termination fees during the Initial Term.
8.7 Survival
Certain provisions shall survive termination or expiration.
9. Confidentiality; Data Security
9.1 Confidential Information
Confidential Information includes proprietary and trade secret information.
9.2 Protection of Confidential Information
Receiving Party shall use reasonable care to protect Confidential Information.
9.3 Exceptions
Confidentiality obligations exclude publicly available information.
9.4 Remedies
Parties may seek equitable relief for breaches of confidentiality.
9.5 Data Security and Breach Notification
Premier shall maintain commercially reasonable safeguards for Personal Data.
10. Security Procedures; Banking Reliance; Risk
10.1 Security Procedures
Premier shall implement commercially reasonable authentication procedures.
10.2 Authentication and Binding Effect
Employer is bound by authenticated instructions.
10.3 Banking Reliance; Right to Decline or Delay
Financial institutions may rely upon authentication procedures.
10.4 Funding, Prefunding, and Risk Controls
Premier may impose transaction limits and prefunding requirements.
10.5 Fraud Monitoring; OFAC and Legal Compliance
Premier may implement fraud monitoring and sanctions screening.
10.6 Limitation on Claims Period; Error Resolution
Employer must report errors within sixty (60) days.
10.7 Records; Cooperation; Audit Trail
Premier may retain transaction logs and audit records.
10.8 Allocation of Risk
Employer bears risk for authenticated unauthorized instructions.
11. Indemnification
11.1 Indemnification of Employer
Premier shall indemnify Employer against certain third-party claims.
11.2 Indemnification of Premier
Employer shall indemnify Premier for Employer-related claims.
11.3 Procedure
Claims shall follow the procedures specified in these Terms.
12. Limitations of Liability
12.1 Types of Damages
Neither party shall be liable for consequential or indirect damages.
12.2 Liability Cap
Liability is capped at two times the Service Fees paid during the prior twelve months.
12.3 Exclusions
Certain liabilities are excluded from limitations.
12.4 ACH Decisions; Delays
Premier is not liable for losses relating to ACH authentication failures.
13. Force Majeure
13.1 Force Majeure Events
Neither party shall be liable for events beyond reasonable control.
13.2 Notice and Termination
Parties shall provide prompt notice of force majeure events.
14. Miscellaneous
14.1 Entire Agreement
These Terms constitute the entire agreement between the parties.
14.2 Relationship of Parties
No agency, partnership, or employment relationship is created.
14.3 Notices
Notices must be delivered in writing.
If to Premier:18 Unqua Road, 2nd Floor
Massapequa, New York 11758 Copy to:
Falcon Rappaport & Berkman LLP
265 Sunrise Highway, Fifth Floor
Rockville Centre, New York 11570
14.4 Severability
Invalid provisions shall not affect remaining provisions.
14.5 Amendment and Modification; Waiver
Amendments must be in writing and signed by both parties.
14.6 Governing Law; Submission to Jurisdiction
These Terms shall be governed by New York law.
14.7 Waiver of Jury Trial
EACH PARTY WAIVES THE RIGHT TO TRIAL BY JURY.
14.8 Cumulative Remedies
All rights and remedies are cumulative.
14.9 Assignment
Assignment requires prior written consent unless otherwise permitted.
14.10 Successors and Assigns
These Terms bind successors and permitted assigns.
14.11 No Third-Party Beneficiaries
Only the parties benefit from these Terms except where expressly stated.
14.12 Electronic Acceptance
Electronic acceptance is valid and binding.
EXHIBIT A – ISOLVED TERMS
1. Object Code Only
Employer shall access the iSolved platform solely in object-code form.
2. Restrictions on Use
Employer shall not reverse engineer, scrape, or misuse the platform.
3. Suspension
Premier may suspend access for nonpayment or violations.
4. Ownership and Title
All rights in the iSolved platform remain with iSolved Network.
5. Third-Party Beneficiary
iSolved Network is an express third-party beneficiary.
6. No Agency Relationship
Premier is an independent contractor of iSolved Network.
7. Disclaimer; Release of Liability
The iSolved platform is provided “AS IS” without warranties.
EXHIBIT B – ISOLVED SERVICE LEVEL TERMS
1. System Availability
Premier shall use commercially reasonable efforts to maintain 99.5% uptime.
2. Disaster Recovery
Recovery Time Objective is twelve (12) hours.
3. System Availability Formula
Availability shall be calculated using the stated formula.
4. Service Credits
Employer may receive service credits for qualifying downtime.
5. Exclusions
Service levels exclude unauthorized changes and external failures.
6. Scheduled Maintenance
Maintenance occurs on the second Saturday of each month.